I lost my serial number
I need to re-download a soundbank
Registering/unregistering a plugin
To register the demo version, click the cog (settings) icon in the plugin. In the settings dialog that opens, type or paste the serial number you received when you purchased the plugin. Freeware plugins do not require registration.
To unregister a plugin delete the settings file located at:
C:\ProgramData\Oblivion Sound Lab\*PLUGIN NAME*\settings.xml
Macintosh HD/Library/Application Support/Oblivion Sound Lab/*PLUGIN NAME*/settings.xml
Note: Windows’ ProgramData folder is hidden by default, and can be viewed by changing Explorer’s settings to show hidden items.
What sort of copy protection do you use?
As a small team we would rather spend our time building great, affordable software, instead of devising convoluted copy protection to outwit pirates.
Where are plugins installed?
VST3: C:\Program Files\Common Files\VST3\
Data: C:\ProgramData\Oblivion Sound Lab\*PLUGIN NAME*\
AU: Macintosh HD/Library/Audio/Plug-Ins/Components/
VST3: Macintosh HD/Library/Audio/Plug-Ins/VST3/
Data: Macintosh HD/Library/Application Support/Oblivion Sound Lab/*PLUGIN NAME*/
Logic doesn’t detect a newly installed plugin
If the plugin is still not available, rescan your plugins. Choose Logic Pro X > Preferences > Plug-In Manager, or MainStage 3 > Preferences > Plug-In Manager, then click “Reset & Rescan Selection”.
Do you offer refunds?
Before purchasing a soundbank please ensure that you own the full version of any software required to open the patches. The requirements for a soundbank are listed on its product page on our website.
If you purchased a plugin or soundset from a reseller then you should refer to their refund policy, in case it differs from our own.
Send us the name, email and postal address of the new owner, and after receiving payment (if applicable) we will transfer the plugin to them. The new owner must have an account on the Oblivion Sound Lab website before the transfer can proceed. Once the license has been transferred you must delete all copies of the plugin/soundbank in your possession, including any license keys.
NFR (Not for Resale) copies, including freeware products and giveaway copies, cannot be resold.
Get in touch
If you have a question that isn’t answered here, please get in touch and we’ll try our best to help.